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Using Cropster

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Origin & Lab Roast
  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roasting Intelligence (RI)
    Roasting Intelligence (RI) Setup Customization and Preferences FAQs Roasting Intelligence (RI) App Artificial Intelligence (AI)
  • Using Cropster
    Post-Harvest Processing (Origin) Day to Day Operations Inventory Management Sample Management Roasting Order and Production Management Quality Control Reporting Sharing & Exporting Cropster Data
  • Cafe
    Getting Started Espresso machine connection Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Account & Administration
    General Account Management Roast Account Management Commerce Account Management General User Management Roast User Management
  • Troubleshooting
    General Roasting Intelligence (RI) Roast machine connections
+ More

Post-Harvest Processing (Origin)

  • Creating Processes
  • Adding Batches
  • Managing Batches (Video)
  • Editing Batches
  • Stages and Measurements
  • Setting up the Coffee separation modes
  • Lot building (Video)
  • Using the Pile option (Video)
  • How to mill lots

Day to Day Operations

  • Managing Locations
  • Setting up and Managing Tasks
  • Fulfilling Tasks

Inventory Management

  • Using Projects
  • Managing Green Inventory
  • Managing currency and adding value to the Green Inventory
  • Managing consumed lots
  • Adding custom varieties
  • How to adjust the weight of my lots
  • How to set up the Green Inventory overview page for a physical inventory count
  • How to add backup green inventory to a single-origin Profile
  • Using the new (Green) Inventory overview page

Sample Management

  • How to take Samples
  • Managing Samples
  • How to transfer Samples to the (Green) Inventory
  • Using Classifications
  • How to use the Sensorial History
  • Printing Sample Labels (SLIC)
  • How to import sample information to Cropster using SLIC
  • Sharing lot information using SLIC (for Coffee Traders)

Roasting

  • Managing Profiles
  • Managing Profile groups
  • How to create a Post-roast blend
  • How to create a Pre-roast blend
  • How to archive a Profile
  • Bulk-archiving inactive Profiles
  • Setting a Reference Curve
  • How to access the History of References
  • How to create a roast online (Curve Designer)
  • How to edit a completed roast
  • How to roast without a Profile
  • Using Roast Goals
  • Using the new Roast overview page

Order and Production Management

  • How to schedule a Post-roast blend
  • Setting up a Roast schedule (for single origins and pre-roast blends)

Quality Control

  • Using the Quality Module
  • Using Physical Analysis
  • How to set up a Custom Cupping sheet in Cropster (Custom Cupping sheet requirements)
  • Creating a Sensorial session
  • How to exclude a cupper's score from a Cupping session
  • Using Cropster Cup
  • Setting up a double-blind cupping session
  • Using Sensorial sessions
  • Adding Green Grading Information
  • Adding Cupping Scores
  • Cropster Cup Requirements

Reporting

  • Using the Roast Compare Report
  • Using the Roast Goal Report
  • Using the Task Report
  • Using the (Green) Inventory Report
  • Using the Production Report
  • Using the Quality Compare Report
  • Using the Harvest Report

Sharing & Exporting Cropster Data

  • Exporting Cropster Data
  • How to export and import roasts
  • How to export Sensorial/Cupping session data
  • How to share green lot information to external parties
  • Using the Print full details Export option

Popular Articles

  1. Getting Started with Cropster Roast
  2. Cropster Cafe Onboarding
  3. Roasting Intelligence (RI5) Preferences
  4. How to install the Roasting Intelligence (RI)
  5. Adding a new roast machine
  6. Roasting Intelligence (RI5) - Getting Started
  7. How to install your BrewBeacon
  8. Giesen (from February 2018 onwards) - Roasting Intelligence (RI) Setup
  9. How to install the Phidget driver

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
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  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
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