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Quality Control

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Getting Started Espresso machine connection Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Cupping
  • Cropster Cup Requirements
  • Using Cropster Cup
  • How to set up a Custom Cupping sheet in Cropster (Custom Cupping sheet requirements)
  • Setting up a double-blind cupping session
  • How to exclude a cupper's score from a Cupping session
  • Adding Cupping Scores
  • How to add a guest evaluator to my cupping panel

Physical Analysis
  • Using the Quality Module
  • Adding Green Grading Information
  • The Physical Analysis
  • Creating a Sensorial session
  • Using Sensorial sessions

Popular Articles

  1. How to install WCH Driver (ch341)
  2. How to allow remote control via TeamViewer (macOS only)
  3. How to verify the WiFi network frequency
  4. Getting Started with Cropster Roast
  5. How to install the Phidget driver
  6. Giesen (from February 2018 onwards) - Roasting Intelligence (RI) Setup
  7. Roasting Intelligence Preferences
  8. Ungrounded vs. grounded thermocouples
  9. How to identify the type of the Thermocouple

Contact

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(MON – FRI 8 AM – 5 PM PST)

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