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Roasting Intelligence (RI) App

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
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Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Origin & Lab Roast
  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roasting Intelligence (RI)
    Roasting Intelligence (RI) Setup Customization and Preferences FAQs Roasting Intelligence (RI) App Artificial Intelligence (AI)
  • Using Cropster
    Post-Harvest Processing (Origin) Day to Day Operations Inventory Management Sample Management Roasting Order and Production Management Quality Control Reporting Sharing & Exporting Cropster Data
  • Cafe
    Getting Started Espresso machine connection Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Account & Administration
    General Account Management Roast Account Management Commerce Account Management General User Management Roast User Management
  • Troubleshooting
    General Roasting Intelligence (RI) Roast machine connections
+ More

Roasting Intelligence (RI) App

  • Using Drum Speed Control & Replay Assist
  • Using Airflow Control & Replay Assist
  • Using Gas Control & Replay Assist
  • How to set comments in Roasting Intelligence (RI)
  • How to use the keyboard shortcuts in Roasting Intelligence (RI)
  • How to zoom while using Roasting Intelligence (RI)
  • How to adjust the roast weights
  • How to switch Reference Profiles during roasting
  • Using Smart Customizable Alerts
  • What is the Between Batch Protocol (BBP)
  • Viewing the Between Batch Protocol (BBP) data during roasting in Roasting Intelligence (RI)
  • Viewing the Between Batch Protocol (BBP) data during post-roast analysis
  • Roasting with Cropster's Control & Replay Assist features
  • Customizing Roast labels
  • Printing Roast labels from Roasting Intelligence (RI)

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  7. How to install your BrewBeacon
  8. Giesen (from February 2018 onwards) - Roasting Intelligence (RI) Setup
  9. How to install the Phidget driver

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