Helpdesk : Cropster
English
Deutsch
Español
Français
Italiano
日本語
한국어
Português - Brasil
Русский
简体中文
Go to cropster.com
Create a support ticket
Deutsch
Español
Français
Italiano
日本語
한국어
Português - Brasil
Русский
简体中文
Troubleshooting
Getting Started
Origin & Lab
Roast
Connecting your roast machine
Plug&Play connectors
Alternative connection options
Sample & Multi-barrel roasters
Temperature sensors
Drivers
Roasting Intelligence (RI)
Roasting Intelligence (RI) Setup
Customization and Preferences
FAQs
Roasting Intelligence (RI) App
Artificial Intelligence (AI)
Using Cropster
Post-Harvest Processing (Origin)
Day to Day Operations
Inventory Management
Sample Management
Roasting
Order and Production Management
Quality Control
Reporting
Sharing & Exporting Cropster Data
Cropster Cafe
Getting Started
Espresso machine connection
Operations
Cafe Telemetry
Cafe Inventory
Recipe Management
Equipment Management
Troubleshooting
Cropster Commerce
Getting Started
Product Management
Order Management
Inventory Management
Reporting
Troubleshooting
Account & Administration
General Account Management
Roast Account Management
Commerce Account Management
General User Management
Roast User Management
Troubleshooting
General
Roasting Intelligence (RI)
Roast machine connections
Back to home
Helpdesk : Cropster
Troubleshooting
Getting Started
Origin & Lab
Roast
Connecting your roast machine
Plug&Play connectors
Alternative connection options
Sample & Multi-barrel roasters
Temperature sensors
Drivers
Roasting Intelligence (RI)
Roasting Intelligence (RI) Setup
Customization and Preferences
FAQs
Roasting Intelligence (RI) App
Artificial Intelligence (AI)
Using Cropster
Post-Harvest Processing (Origin)
Day to Day Operations
Inventory Management
Sample Management
Roasting
Order and Production Management
Quality Control
Reporting
Sharing & Exporting Cropster Data
Cropster Cafe
Getting Started
Espresso machine connection
Operations
Cafe Telemetry
Cafe Inventory
Recipe Management
Equipment Management
Troubleshooting
Cropster Commerce
Getting Started
Product Management
Order Management
Inventory Management
Reporting
Troubleshooting
Account & Administration
General Account Management
Roast Account Management
Commerce Account Management
General User Management
Roast User Management
Troubleshooting
General
Roasting Intelligence (RI)
Roast machine connections
Troubleshooting
General
How to clear the browser cache
How to download TeamViewer for Cropster remote support
How to allow remote control via TeamViewer (macOS only)
Green lot is unavailable when editing the lot used on a completed roast
How to remove empty columns from the new Green Inventory overview page
See more
Roasting Intelligence (RI)
RI installation - Troubleshooting "Windows protected your PC"
Troubleshooting Roasting Intelligence (RI) syncing issues
Readouts in Roasting Intelligence (RI) appear as squares
How to resolve jumbled text issues in Roasting Intelligence (RI)
Why are all temperature values negative on Roasting Intelligence
Troubleshooting Roasting Intelligence (RI) connection issues ("No sources connected")
See more
Roast machine connections
How to find the DNS name and IP address (Probat)
Why can I only see the Bean temperature and Gas value in RI (Probat)
How to troubleshoot temperature deviation (Phidgets setup)
Multi-barrel setup doesn't display temperatures
Troubleshooting Arc Roasters (multi barrel)
Troubleshooting Carmomaq Laboratto (multi barrel)
See more
