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Troubleshooting
  • Getting Started
    • Origin & Lab
    • Roast
  • Connecting your roast machine
    • Plug&Play connectors
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    • Sample & Multi-barrel roasters
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    • Roasting Intelligence (RI) Setup
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    • FAQs
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  • Using Cropster
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  • Cropster Cafe
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    • Troubleshooting
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  • Account & Administration
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    • Roast User Management
  • Troubleshooting
    • General
    • Roasting Intelligence (RI)
    • Roast machine connections
      Back to home
      1. Helpdesk : Cropster
      2. Troubleshooting
      • Getting Started
        • Origin & Lab
        • Roast
      • Connecting your roast machine
        • Plug&Play connectors
        • Alternative connection options
        • Sample & Multi-barrel roasters
        • Temperature sensors
        • Drivers
      • Roasting Intelligence (RI)
        • Roasting Intelligence (RI) Setup
        • Customization and Preferences
        • FAQs
        • Roasting Intelligence (RI) App
        • Artificial Intelligence (AI)
      • Using Cropster
        • Post-Harvest Processing (Origin)
        • Day to Day Operations
        • Inventory Management
        • Sample Management
        • Roasting
        • Order and Production Management
        • Quality Control
        • Reporting
        • Sharing & Exporting Cropster Data
      • Cropster Cafe
        • Getting Started
        • Espresso machine connection
        • Operations
        • Cafe Telemetry
        • Cafe Inventory
        • Recipe Management
        • Equipment Management
        • Troubleshooting
      • Cropster Commerce
        • Getting Started
        • Product Management
        • Order Management
        • Inventory Management
        • Reporting
        • Troubleshooting
      • Account & Administration
        • General Account Management
        • Roast Account Management
        • Commerce Account Management
        • General User Management
        • Roast User Management
      • Troubleshooting
        • General
        • Roasting Intelligence (RI)
        • Roast machine connections

      Troubleshooting

      General

      • How to clear browser cache
      • How to download TeamViewer for Cropster remote support
      • How to allow remote control via TeamViewer (Mac only)
      • Green lot is unavailable when editing the lot used on a completed roast

      Roasting Intelligence (RI)

      • RI installation - Troubleshooting "Windows protected your PC"
      • Troubleshooting Roasting Intelligence (RI) syncing issues
      • Readouts in Roasting Intelligence (RI) appear as squares
      • How to resolve jumbled text issues in Roasting Intelligence (RI)
      • Why are all temperature values negative on Roasting Intelligence
      • Troubleshooting Roasting Intelligence (RI) connection issues ("No sources connected")
      See more

      Roast machine connections

      • How to find the DNS name and IP address (Probat)
      • Why can I only see the Bean temperature and Gas value in RI (Probat)
      • How to troubleshoot temperature deviation (Phidgets setup)
      • Multi-barrel setup doesn't display temperatures
      • Troubleshooting Arc Roasters (multi barrel)
      • Troubleshooting Carmomaq Laboratto (multi barrel)
      See more
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