Roasting Intelligence (RI)
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      Readouts in Roasting Intelligence (RI) appear as squares

      This article explains you what to do when the machine readouts appear as squares in the Roasting Intelligence (RI).

      The issue


      After a successful machine connection, the readouts appear as squares.


      The solution 

      The Roasting Intelligence (RI) automatically adopts the language settings configured on your system.

      If your system's language is configured to a non-Latin alphabet, such as Arabic, it may cause the measurements displayed in the Roasting Intelligence (RI) to appear incorrectly.


      To fix the problem, you need to revise the RI's language settings from System default to English: 

      1. Log into the Roasting Intelligence (RI).
      2. Navigate to the gear-png-2 Preferences on the bottom left side of the screen. 
      3. Select the System tab and General features. 
      4. Select English by clicking on the dropdown at the Languages section.
        Screenshot 2025-02-07 at 12.15.12
      5. Save to apply the changes.

      Congratulations! You have successfully learned how to resolve readout display issues in Roasting Intelligence (RI). 

      Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.