This article explains how to allow remote control via TeamViewer on Mac.
Apple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer via TeamViewer.
Upon downloading TeamViewer, you will be asked to review the System access permissions. If you accidentally miss this prompt at first, there's no need to be concerned.
You can always revisit it later to check and adjust as needed by following the steps below:
- Open the TeamViewer App.
- Click Help on the top of your screen.
- Select Check system access.
💡 The yellow triangle indicates that full access has not been granted.
- The following window appears:
- Click on Set up Screen Recording.
You will be directed to Privacy & Security settings > Screen & System Audio Recording.
💡The toggle button will be automatically enabled.
- Click on Set up Accessibility. You will be directed to Privacy & Security settings > Accessibility.
- Toggle the button to the right at TeamViewer QuickSupport.
- Enter your password and click on Modify settings.
- Once the settings have successfully been modified, click on Close.
- Open the
TeamViewer QuickSupport app again and Allow the Cropster Support person to connect.
Related content
Congratulations! You are now ready to allow remote control via TeamViewer.
Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.