How to allow remote control via TeamViewer (Mac only)

This article explains how to allow remote control via TeamViewer on Mac.

Apple has introduced a security feature with MacOS 10.14 (and higher) that requires additional permissions to be assigned to TeamViewer to allow us to control your Mac after connecting to your computer via TeamViewer.

Upon downloading TeamViewer, you will be asked to review the System access permissions. If you accidentally miss this prompt at first, there's no need to be concerned.
You can always revisit it later to check and adjust as needed by following the steps below:

  1. Open the TeamViewer App. 
  2. Click Help on the top of your screen. 
  3. Select Check system access
    💡 The yellow triangle indicates that full access has not been granted.
    Screenshot 2024-04-26 at 10.15.34
  4. The following window appears:
    Screenshot 2024-04-26 at 10.17.00
  5. Click on Set up Screen Recording.
    You will be directed to Privacy & Security settings > Screen & System Audio Recording.
    The toggle button will be automatically enabled.
    Screenshot 2024-04-26 at 10.20.24
  6. Click on Set up Accessibility. You will be directed to Privacy & Security settings > Accessibility.
    Screenshot 2024-04-26 at 10.58.16 
  7. Toggle the button to the right at TeamViewer QuickSupport. 
    Screenshot 2024-04-26 at 10.24.17
  8. Enter your password and click on Modify settings
    Screenshot 2024-04-26 at 10.27.54
  9. Once the settings have successfully been modified, click on Close.
    Screenshot 2024-04-26 at 10.35.47
  10. Open the  TeamViewer QuickSupport app again and Allow the Cropster Support person to connect.
    Screenshot 2024-04-26 at 10.47.03

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Congratulations! You are now ready to allow remote control via TeamViewer.

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