Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Roasting Intelligence
  • Troubleshooting
  • General

How to reset the Rate of Rise

This article explains how to reset the Rate of Rise.

Written by Nikolett Takacs

Updated at October 9th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Getting Started Espresso machine connection Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Table of Contents

The issue The solution

The issue

The Rate of Rise (RoR) is enabled, but not showing on the chart during roasting.


The solution

You need to reset the Rate of Rise. Here is how you can do it in a few easy steps:

Resetting the chart axes will also reset both the time and temperature scales. 

Before you reset your chart axes, take a quick screenshot or note down your current axis settings, so you can easily restore them later. 

 

 

  1. Log in to Roasting Intelligence.
  2. Navigate to Preferences on the bottom left side of the screen, and select Roasting > Charts and comments.
  3. Click the Reset chart axes button.
  4. Click Save to apply the changes.

Congratulations! You learned how to reset the Rate of Rise. 

Your opinion matters. If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

reset rate of rise rate of rise

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to set the Rate of Rise within Roasting Intelligence

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand