Santoker (over network) - Roasting Intelligence (RI) Setup (beta)

This manual covers the connection to the network of a Santoker roast machine, and the setup to Cropster's Roasting Intelligence.

If you haven't been invited to participate in the beta program for this integration, but you are interested in participating and testing the feature, please sign up here.

Beta means that the features are being tested with a select group of users to help us identify minor flaws under everyday conditions that we cannot reproduce internally. Therefore, it will be necessary that you share feedback with us and let us know whenever you come across some unexpected behavior.



  • Connection to the Santoker roaster's wireless network

Supported measurements

Setting up a connection

If your Santoker roaster is equipped with a wireless router, in order to connect to the roaster, you need to connect to the wireless network provided by the Santoker roaster's router.

  1. Find the available network provided by the Santoker roaster.
  2. Connect to the Santoker's wireless network.

Proceed with the Roasting Intelligence (RI) Setup.

Note: In case you connect to the internet with a wireless connection and your computer does only support one wireless connection at a time, you can try either of the two options below:
  • (Recommended) Connect your computer to the internet via Ethernet cable.
  • Run RI in offline mode by clicking "Continue offline" in the RI's login window. Roasts can be synchronized at a later time by connecting to the internet again, then clicking the Synchronize button from RI.

      Roasting Intelligence (RI) Setup

      Installing the Roasting Intelligence (RI) software

      1. Download the Roasting Intelligence from
      2. The Cropster installer leads you through all the installation steps.
      3. Open the RI by double-clicking the Cropster icon on the desktop
      4. Enter your username and password.
        They are the email address and password you were given to access your Cropster account on
      5. Check the Remember credentials box if you want to be able to run the RI offline.
      6. Click the Login button.

      Establishing a connection to the machine

      1. Go to Account > Preferences > Machine tab.
      2. Select the Roasting machine you would like to connect from the drop down menu (e.g. Santoker)
      3. Select Santoker (over Network) from the drop-down for all measurements.
      4. Click on the gear () icon to open the PLC IP-Settings.
        • Hostname/IP address:
        • Port: 20001

      5. Click Save to confirm the changes. The RI requires a restart to apply the settings.

      If the setup was successful you will be able to see temperature values on the right-hand side of the RI screen, after the restart.

        Note: Customize your RI user preferences

        Learn how to use Gas/Airflow control and Replay assist


        If the RI indicates No source connected and/or you cannot see any measurements, please check the following: 

        • Is your computer connected to the Santoker's wireless network?
        • Are the port and IP address set properly in the Machine settings?

        For further assistance, please create a support ticket by clicking the Support button in the left lower corner of the app. A Cropster support rep will get in touch with you.

        Congratulations! You have successfully set up the Cropster Roasting Intelligence!

        Check out our Getting started video and enjoy tracking your first roasts! 

        More manuals and videos can be found on

        For further assistance, please create a support ticket by clicking the Support button in the left lower corner of the app. A Cropster support rep will get in touch with you.