Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Roasting Intelligence
  • Getting Started

How to install Roasting Intelligence

Written by Nikolett Takacs

Updated at December 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Espresso machine connection Getting Started Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Table of Contents

Overview Downloading Roasting Intelligence Installing Roasting Intelligence Windows installation MacOS installation Creating a Roasting Intelligence desktop shortcut on a Mac

Overview

This article guides you through downloading and installing Roasting Intelligence on your computer. 

⚠️ The article uses the Production Roasting Intelligence download link as an example. Always refer to your specific machine's setup manual to confirm which version of Roasting Intelligence (Production, Beta, or Custom) is required for your roast machine. 

 

 

Downloading Roasting Intelligence
 

Please review the minimum system requirements.

 

 

  1. Navigate to download.cropster.com.
  2. Select the version that corresponds to your operating system.


 

Installing Roasting Intelligence


Windows installation
 

If a 'Windows protected your PC' prompt appears, select 'More info'> ‘Run anyway’. The installer is secure and safe to run on Windows 10 and later.

 

 

  1. Navigate to This PC > Downloads and open the .exe file.
  2. The Cropster Roasting Intelligence Installer will open up, and the installation process will start automatically. 
    Alternatively, you can open it directly from your browser's Downloads.
  3. After launching the Setup Wizard, click Next. 
  4. Choose the location where you want to install Roasting Intelligence and click Next.
  5. Check the Main Application checkbox. 
  6. (Recommended) Check the Create a desktop icon checkbox to create a shortcut for Roasting Intelligence, and click Next.
  7. Check Run Cropster Roasting Intelligence and click Finish to open the app immediately.
  8. The Roasting Intelligence will open up.
  9. Enter your username and password.
    Use the same login information that you use to access the online platform C-sar.
  10. Proceed with your roast machine setup. 


MacOS installation

  1. Navigate to Finder > Downloads and open the dmg. file. 
    Alternatively, you can open it directly from your browser's Downloads.
  2. Double-click on the Cropster Roasting Intelligence Installer icon to start the installation.
  3. You will be asked whether you are sure you want to open the file. To continue, click the Open button.
  4. Roasting Intelligence will open.
  5. Enter your username and password.
    Use the same login information that you use to access the online platform C-sar.
  6. Proceed with your roast machine setup. 
 

Creating a Roasting Intelligence desktop shortcut on a Mac

  1. Select the Finder icon on the left side of the Dock.
  2. Locate the application you'd like to create a shortcut for by typing in the search field.
  3. Right-click on the application and select Make Alias.
  4. Click Enter and drag the alias to your Desktop.

If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

roasting intelligence setup roasting intelligence shortcut roasting intelligence installation

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Roasting Intelligence (RI5) - Getting Started
  • Minimum System Requirements
  • How to synchronize the Roasting Intelligence (RI)

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand