Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Connecting your roast machine
  • Plug&Play connectors

BellaTW (8xxN and EVO models) - Roasting Intelligence (RI) Setup

This manual covers the connection of BellaTW roasters 8xxN and EVO models with a serial port to Cropster's Roasting Intelligence.

Written by Nikolett Takacs

Updated at July 30th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting started
    Origin & Lab Roast
  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roasting Intelligence (RI)
    Roasting Intelligence (RI) Setup Customization and Preferences FAQs Roasting Intelligence (RI) App Artificial Intelligence (AI)
  • Using Cropster
    Post-Harvest Processing (Origin) Day to Day Operations Inventory Management Sample Management Roasting Order and Production Management Quality Control Reporting Sharing & Exporting Cropster Data
  • Cafe
    Getting Started Espresso machine connection Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Account & Administration
    General Account Management Roast Account Management Commerce Account Management General User Management Roast User Management
  • Troubleshooting
    General Roasting Intelligence (RI) Roast machine connections
+ More

Table of Contents

Specifications Requirements Roasting Intelligence (RI) Setup Installing the Roasting Intelligence (RI) software Establishing a connection to the machine Troubleshooting

Specifications

Requirements

  • USB cable
  • Driver for the USB serial converter

Supported measurements

  • Bean temperature
  • Exhaust temperature: EVO models only


Roasting Intelligence (RI) Setup

Installing the Roasting Intelligence (RI) software

  1. Download RI.
  2. Complete the installation process by following the steps provided.
  3. Complete the installation process by following the steps provided.
  4. Double-click the Cropster icon on your desktop to access RI.
  5. Click the green Login with the browser button
  6. You will be directed to the C-sar browser. 
  7. Enter your Username* and Password* and click the green Sign in with password button. 
    Use the same credentials that you use to access the online platform C-sar. 
 

Establishing a connection to the machine

 

The images below are for reference and may vary slightly from your screen.

 
 

Before you begin configuring your roast machine, ensure that you have added it via the online platform C-sar.

  1. SelectPreferences > Machine > Configuration
  2. To choose the Roast machine, click on the dropdown menu in the Machine section.
  3. Click the + Add connector option to choose your connector from the dropdown list.
  4. Select BellaTW PIDs from the dropdown. 
  5. Click Select to add the connector.
  6. Navigate to the Machine > Measurements tab. All supported measurements will be displayed.
  7. To activate the measurements, simply click the green toggle button.
  8. Enable the desired measurements and choose BellaTW PIDs as the connector type.
  9. (Optional) Change the order of the measurements by using theDrag and Drop icon and move it into position
  10. Navigate to the Machine > Configuration tab and click on the Gear icon in the Connector setup section to open and configure more settings.
  11. Select the Serial port that refers to the connection to the machine and the roast machine Model. 

Operation system 

Serial port 

Windows

COMx

macOS

usbserial-x

  1. Click OK.
  2. Click Save to finalize the changes.

After saving the changes, RI will automatically restart. If the setup was successful, you will see the temperature values displayed on the right-hand side of the RI screen following the restart.
 

Learn more about the Roasting Intelligence (RI) Preferences. 

 

 

Troubleshooting

If RI indicates No source connected and/or you cannot see any measurements, please check the following: 

  • Is the roast machine connected to the computer? 
  • Have you downloaded the driver for the USB serial converter?
  • Is the correct serial port within the RI selected?

Congratulations! You have successfully set up the Cropster Roasting Intelligence.

Your opinion matters. If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

bellatw_8xxn_and_evo bella_ri_setup

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Roasting Intelligence (RI5) - Getting Started
  • Roasting Intelligence (RI5) Preferences
  • How to change the measurement size in RI5

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand