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Why are all temperature values negative on Roasting Intelligence

Written by Nikolett Takacs

Updated at April 8th, 2026

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Table of Contents

Issue Solution Contacting Customer Support

Issue

All temperature readings are showing negative values.

Solution

Negative temperature readings indicate that the leads in your Cropster Connector may be incorrectly connected:

  • Check the wiring again. 
  • Make sure that the positive wire (+) is connected to the respective number port (+) and the negative wire (-) leads into the G-port of your Cropster Connector (-). 

Contacting Customer Support 

If the issue remains unresolved, please contact our Customer Support Team. 
To help us assist you faster, please include a clear photo of your wiring setup with your request.


 If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

negative temperatures negative temperatures in roasting intelligence

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