Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Roasting Intelligence
  • Troubleshooting
  • Roast Machine Connection Issues

How to identify the DNS Name and IP Address on Probat

Written by Nikolett Takacs

Updated at January 30th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Espresso machine connection Getting Started Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Product Management Order Management Inventory Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Table of Contents

Overview Instructions Identifying the DNS Name and IP address via the QR Code Identifying the DNS Name and IP address via the Touch Panel Identifying the DNS Name and IP address via the Probat Sticker

Overview 

This article explains how to find the DNS (Domain Name System) name and IP address for your Probat roast machine.

Instructions

You can identify the DNS name or IP address for your Probat Probatone via three different approaches:

  1. Via the QR Code
  2. Via the Touch Panel
  3. Via the Probat Sticker


Identifying the DNS Name and IP address via the QR Code

  1. Locate the QR code on the side of the machine's control tower.
  2. Scan the QR code using your smartphone.
    • iPhone: Use your camera, it has a built-in QR code scanner.
    • Android: Open your Android camera app or a QR code scanner.

 

Identifying the DNS Name and IP address via the Touch Panel

  1. Click on the radio tower icon in the lower right corner to get to the connection menu. 
  2. The DNS Name and IP address will appear. 

 

Identifying the DNS Name and IP address via the Probat Sticker

The machine's identification sticker is located on the side of the control tower and includes details like the DNS name and Manufacturing date.


If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

dns and ip address on probat probat ip address

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Probat Probatone 5/12/25 (PIII series) - Roasting Intelligence (RI) Setup
  • Probat (Refurbished by Kirsch+Mausser) - Roasting Intelligence Setup
  • Probat Sample Roaster (PIII series) - Roasting Intelligence (RI) Setup

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand