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Why is my Green Inventory lot not showing up in Roasting Intelligence (RI)

This article will explain the potential sources of why the Green Inventory lot is not synced to the Roasting Intelligence (RI) and how to resolve it.

Written by Nikolett Takacs

Updated at July 25th, 2025

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Table of Contents

Inventory weight needs to be higher than 0 Lots are not assigned to the same location as the roast machine Lots not modified in more than 180 days The Sample roaster needs to be marked as a Production roaster

Inventory weight needs to be higher than 0 

If the inventory weight of a lot is 0, the lot will not populate in the Roasting Intelligence (RI).

 

To make the lot appear in RI, you need to assign a weight higher than 0 to your lot. 

 


By following the steps below, you can change the inventory weight:

  1. Log in to the online platform C-sar.
  2. Navigate to the Inventory tab on the main menu bar. You will be directed to the Inventory overview page.
  3. Click the Customize button in the top right and move the Include consumed inventory toggle button to the right to make your run-out lots appear in the overview. 
  4. Mark the checkbox(es) next to the lot(s) you would like to roast. 
  5. A menu bar at the top appears. Click on Manage and Adjust Weight.
  6. Under New weight, enter the amount desired.
  7. Click Update weight.
  8. Go back to RI and click the Synchronize button to make the lot appear. 


Lots are not assigned to the same location as the roast machine

 

If green lots are not assigned to the correct location as the roast machine, the green lot will not appear when attempting to roast.

 

 

By following the steps below, you can find the location of the green lots:

  1. Log in to the online platform C-sar.
  2. Navigate to the (Green) Inventory tab on the main menu bar. You will be directed to the Green Inventory overview page.
  3. Select the desired lot by clicking on its ID tag.
  4. Under General Information, you will find the location of the lot.
  5. To change the location, you will click Manage and select Warehouse Distribution.
  6.  You will now enter the quantity you wish to move to the desired location and click Update.

 

 Learn more about managing locations.

 

 

Lots not modified in more than 180 days

 

If a lot has not been used in more than 180 days, it will not be synced to RI.
To "activate" it, you will need to make an edit to the green lot within the online platform C-sar to allow it to show up in RI. 

 


By following the steps below, you can modify the lots: 

  1. Log in to the online platform C-sar
  2. Navigate to the Inventory tab on the main menu bar. You will be directed to the Inventory overview page.
  3. Select the lot you want to make available for the Roasting Intelligence (RI).
  4. Click theEdit button on the top right side of the page.
  5. In the lot editor, click Update green inventory at the bottom of the page.
  6. Synchronize the Roasting Intelligence (RI) to update the lot's visibility. It will become accessible in Roasting Intelligence (RI).

 

Significant modifications to the lot(s) are not necessary unless specifically required. Simply clicking the Update green inventory button should restore their visibility in Roasting Intelligence (RI).

 

 

The Sample roaster needs to be marked as a Production roaster

 

In case you are regularly roasting lots of PG (Green Inventory) with the Sample roaster, you need to mark your Sample roaster as "Production Roaster" in the settings. 

 


By following the steps below, you can mark your Sample roaster as a Production roaster:

  1. Log in to the online platform C-sar.
  2. Navigate toSettings on the main menu bar. Select Machines. 
  3. Select your roast machine and click onEdit.
  4. Navigate to the Usage section and select Production. 
  5. Click on Update machine. 

Congratulations! You learned the potential sources of why the Green Inventory lot is not synced to the Roasting Intelligence (RI) and how to resolve this. 

Your opinion matters. If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

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