Setting up the Shopify integration for Commerce
Table of Contents
Overview
This article explains how to connect your Shopify account to your Cropster account.
⚠️ Starting from January 1, 2026, you will no longer be able to create any new legacy custom apps. To develop and manage new apps, you need to use the Dev Dashboard. This change doesn't affect any of your existing custom apps.
Source: All information regarding Shopify is derived directly from the Shopify Help Center.
Instructions
First, we recommend that you have two tabs open:
- Your Shopify account.
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The online platform C-sar.
To ensure a successful setup, follow these steps in sequence.
- Create a new Custom App in the Dev Dashboard.
- Retrieve your Shopify Client ID and Secret.
- Assign SKUs to your Shopify products.
- Create Profile groups on the online platform C-sar.
- Connect your Shopify store to Cropster.
Create a new Custom App in the Dev Dashboard
Note for Existing Users:
You don't need to do anything for active integrations; your current setup will continue to work as expected. If you wish to switch to the new authentication method, please contact Shopify Customer Support for assistance.
Step 1: Create a new app
- Log in to your Shopify account.
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Navigate to Settings.

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Select Apps and sales channels.

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Click Develop apps.

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Click Build apps in Dev Dashboard.

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Navigate to Apps in the left-hand panel and click Create app in the top-right corner.

- Select Start from Dev Dashboard.
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Enter the App name and click Create.

Step 2: Create a version
⚠️ Your app must have at least one version before it can be installed on a store.
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Define your App URL. (Use
https://shopify.dev/apps/default-app-homeif the app is not embedded in the Shopify admin.)
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Select the Webhooks API Version.

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Enter or select your App Scopes to define data access permissions.
The scopes need to be set: read_orders, read_products.
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Click Release. This action initiates a mandatory new version. Please note that no manual input is necessary; you only need to click Release to complete the process.
Step 3: Install your app
- Select Home from the left-hand panel of the Dev Dashboard.
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Scroll down and click Install app.

- Choose an existing store or create a new one for the app.
- Click Install.
Retrieve your Shopify Client ID and Secret
- Open the Dev Dashboard.
- Click Apps.
- Click Settings.
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View and/or copy your Client ID and Secret.

Assign SKUs to your Shopify products
- Navigate back to your Shopify account and click Products on the left-hand panel.
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To add a new product: Click Add product in the top-right corner and fill in the required details.
To update an existing product: Click the Product name to open its details and assign an SKU. - Scroll down to the Inventory section and click on the SKU button.
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Enter the SKU.

- Click Save.
Connect your Shopify store to Cropster
Now, switch over to the online platform C-sar in your second tab.
- Log in to the online platform C-sar.
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Navigate to the
Gear icon and select Commerce Settings > Integrations.
- Click +Add Integration and select Shopify.
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Enter the following details:
* indicates mandatory fields- *Custom name: Customize the name to easily identify which store your imported products and orders come from.
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Customer type
- Wholesale
- Retail
- *Shop URL: The default format of the Shop URL is “your-store-name.myshopify.com”
- *Client ID/API Key
- *Secret/API Secret
- *Sync start date: The Sync start date can be a maximum of 30 days in the past. This cannot be changed after the first synchronization.
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Click Create integration.

Next steps: You are ready to map your products.
FAQs
Where do I find my Shopify Shop URL?
- Log in to your Shopify admin.
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Navigate to Settings > Domain. Your current store URL will be displayed there.

Why can't I see all my orders in Cropster?
We only synchronize orders from the last 30 days when you first connect. After that, if you stop syncing for more than 60 days, any orders older than that will not appear.
If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com.