How to switch to ShipStation

This manual explains how to switch to ShipStation from your current store integration.

Switching to ShipStation is available for the following products:

Commerce and higher tiers

This particular manual is designed for users who have previously set up a shop integration (e.g. Shopify).

Getting Started
Connecting ShipStation to Cropster
FAQs

Getting Started

Requirements

Before you proceed, please take note of the following important information:

While you can integrate other shop platforms with Cropster, please note that you cannot synchronize products from the same store across both e.g. Shopify and ShipStation. Doing so may result in duplicate orders, with one set originating from Shopify and another from ShipStation.

In this situation, we suggest setting up one store e.g. Shopify that connects to Cropster, and a separate store for different products that connect to ShipStation. ShipStation will serve as an intermediary platform, facilitating the connection between your store and Cropster.
💡 This method is especially advantageous for businesses that engage in both wholesale and retail operations.

It is also essential to verify that all of your orders are directed to ShipStation before you connect ShipStation with Cropster.

Now, let’s outline the necessary steps in the correct sequence:

Disconnecting your store from Cropster.
Connecting your store to ShipStation.
Connecting Shipstation with Cropster.

Disconnecting your store from Cropster

By following the steps below you can easily disconnect your Shopify store from Cropster:

Log in to the online platform C-sar.
Navigate to Settings > Commerce settings to the right.
In the menu bar on the left-hand side, navigate to the integration you would like to disconnect.
Select Integrations.
You will be directed to the Integrations overview page.
Locate the shop you would like to delete.
Click on the Delete icon.

Once your request to disconnect the shop integration is confirmed, this action cannot be undone. Additionally, you will be unable to reconnect the same Shop URL to Cropster in the future.

Connecting your store to ShipStation

To ensure that your orders are routed to ShipStation, it is essential to connect your store to ShipStation before proceeding:

Log in to your ShipStation account.
💡 Check out ShipStation's QuickStart Guide to familiarize yourself with the main steps of connecting a store.
Navigate to the Connect a store section and select the store you wish to connect:
Follow the instructions on screen.

ShipStation offers an extensive list of available integrations.

After selecting the store you wish to connect, you'll be directed to a detailed step-by-step guide to assist you in completing the connection process, e.g. and Shopify and WooCommerce.

Source: ShipStation Help Center

FAQs

If I have two stores, one linked to Shopify and the other to ShipStation, is it possible to use both simultaneously?

Yes, it is possible. We suggest setting up a single store on Shopify that links to Cropster, while creating a different store for your other products to connect with ShipStation. This setup allows you to effectively synchronize products from both stores without receiving orders twice.

What will happen to my products after disconnecting my shop from Cropster?

All external products and bundles will be disconnected, and any associated orders will be archived for future reference.

Congratulations! You have successfully switched to ShipStation!

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.