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      How to switch to ShipStation

      This manual explains how to switch to ShipStation from your current store integration.

      This article is intended for users who have already established a shop integration, such as Shopify, and wish to transition to using ShipStation exclusively.

      Getting Started

      ShipStation sync includes a feature that automatically identifies orders that have already been synced, ensuring that they are skipped during the synchronization process to avoid any duplication of orders.

      If you manage two stores, one linked to Shopify and the other to ShipStation, it's essential to adhere to the correct integration sequence.

      You must integrate Shopify first before connecting to ShipStation. This ensures that orders from Shopify are properly recognized and excluded during the synchronization process, preventing any duplication of orders.


      Now, let’s outline the necessary steps in the correct sequence: 

      1. Disconnecting your store from Cropster. 
      2. Connecting your store to ShipStation.
      3. Connecting Shipstation with Cropster. 

      Disconnecting your store from Cropster 


      By following the steps below you can easily disconnect your store from Cropster: 

      1. Log in to the online platform C-sar. 
      2. Navigate to gear-png-2 Settings > Commerce settings to the right. 
      3. In the menu bar on the left-hand side, navigate to the integration you would like to disconnect. 
      4. Select Integrations. 
        Screenshot 2024-10-11 at 08.28.45
      5. You will be directed to the Integrations overview page. 
      6. Locate the shop you would like to delete. 
      7. Click on the DeleteIcon (1)-png-2 Delete icon. 
        Screenshot 2024-10-11 at 14.40.58

      Connecting your store to ShipStation


      To ensure that your orders are routed to ShipStation, it is essential to connect your  store to ShipStation before proceeding:

      1. Log in to your ShipStation account. 
        💡 Check out ShipStation's QuickStart Guide to familiarize yourself with the main steps of connecting a store. 
      2. Navigate to the Connect a store section and select the store you wish to connect:
        Screenshot 2024-10-10 at 14.24.35
      3. Follow the instructions on screen. 

      ShipStation offers an extensive list of available integrations.

      After selecting the store you wish to connect to, you'll be directed to a detailed step-by-step guide to assist you in completing the connection process, e.g. Shopify and WooCommerce.

      Source: ShipStation Help Center

      FAQs


      If I have two stores, one linked to Shopify and the other to ShipStation, is it possible to use both simultaneously?

      Yes, it is possible. We suggest setting up a single store on Shopify that links to Cropster while creating another store for your other products to connect with ShipStation.

      What will happen to my products after disconnecting my shop from Cropster?

      All external products and bundles will be disconnected, and any associated orders will be archived for future reference.

      Is it possible to reconnect my shop integration after disconnecting it?

      Yes, it is. To reconnect your store, just follow the previously outlined steps to complete the process.


      Related content

      Congratulations! You have successfully switched to ShipStation!

      Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.