Instructions

First, we recommend that you have two tabs open:

1. Your ShipStation account.
2. The online platform C-sar.

Setting up the ShipStation integration

Step 1: Locate your API Keys in your ShipStation account
 

1. Log in to your ShipStation account. 
2. Navigate to My Profile > Account.
   

   

3. Select API settings.
   

   

    
4. Navigate to the API Keys section. 
   

   

Step 2: Connecting ShipStation to Cropster 

1. Log in to the online platform C-sar. 
2. Navigate to Gear > Commerce settings > Integrations. 
3. Click +Add Integration and select ShipStation.
   

   

4. Enter the following details:
   * Indicates mandatory fields.
   
   • *Custom name: Use this to easily identify which store your products and orders are coming from. 
   • *Customer type
     • Wholesale
     • Retail 
   • *Shop URL
   • *API key
   • *API secret
   • *Sync start date: ⚠️ The Sync start date can be set up to 30 days in the past and cannot be changed after the initial synchronization. 
5. Click Create Integration. Once created, the Integration details page lets you review and manage your settings.
   

   

Mapping Products from ShipStation
 

1. Navigate to the Integrations overview page on the online platform C-sar.
2. Click Synchronize.  
   

   

3. Begin typing the *Product name in Cropster into the designated field, or select it from the dropdown menu that appears.
   

   

4. Click Next step. 
5. Next, manually map the ShipStation variants by entering the details below:
   • *Unit
   • *Grind style 
6. Click Next step. 
7. Click Save and finish. You will be directed to the Products overview page. 

Setting up an order in ShipStation

1. Log in to your ShipStation account. 
2. Navigate to Orders.
3. Click New Order.
4. Enter the following details:
   • *Name
   • *Country
   • *Address
   • *City
   • *State
   • *Postal code
   • Phone
   • Email
5. Scroll down to the Order Line Items section. 
6. Enter the following details:
   
   • SKU
   • Name
   • Quantity
   • Price
7. To include additional products in your order, simply click the +Add a Line Item button and continue adding items until your order is complete.
8. Click Save Order to finalize.
   💡 Use the Save Order dropdown to save and start a new order immediately without leaving the page. 
   

   

9. You will be directed to the Order details page on ShipStation. In this section, you can also customize additional details across various categories:
   • Shipment Details
   • Shipment Items
   • Notes
   • Customer Communication
   • Shipment Activity
   • Configure Shipment
   • Other Shipping Options
10. Navigate back to the online platform, C-sar.
11. Select Commerce > Orders. 
12. Click on the Synchronize button. 

FAQs

Why does the Sync start date matter?
The sync date triggers the mapping process. If a product was created earlier, it won't show up for mapping until someone actually orders it.

How can I manually synchronize products that were previously ignored or unlinked?

1. Log in to the online platform C-sar. 
2. Navigate to Gear > Commerce settings > Integrations.
3. Click Synchronize. 
4. Select the checkbox to bring back ignored or unlinked products.
   

   

5. Proceed with the product mapping.  

If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com.