Getting Started
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      Setting up the ShipStation Integration for Commerce

      This manual explains how to connect your ShipStation account to your Cropster account.

      Connecting your ShipStation account to your Cropster account is available for the following products:

      • Commerce and higher tiers

      This particular manual is designed for users who are new to integrating their shop with Cropster.

      If you have previously set up a shop integration (e.g. Shopify), please take a look at the specific steps provided in the following manual  for more help.

      Getting Started


      To get started, the first step is to find your API Keys in your ShipStation account.

      Once you have located the API Keys, we encourage you to explore the  Integrations overview page via the online platform C-sar to better understand the available features and options.

      Finding the API Keys in your Shipstation account

      By following the steps below you can easily find the API Keys in ShipStation: 

      1. Log in to your Shipstation account. 
      2. Navigate to My Profile on the top right side of the main menu bar.
      3. Select Account. 
      4. Scroll down to API settings. 
        💡 You can also access it by navigating to Add-Ons > Account > API settings.
        Screenshot 2024-10-08 at 15.32.57
      5. The API Keys section is located at the bottom of the page.
        💡 Regenerating API Keys will invalidate your previous set of API Keys and cannot be undone. 
        Screenshot 2024-10-08 at 15.38.10

      Navigating to the Integrations overview page 


      By following the steps below you can navigate to the Integrations overview page: 

      1. Log in to the online platform C-sar. 
      2. Navigate to the gear-png Gear icon on the top right side of the page. 
      3. Select Commerce Settings > Integrations. 
      4. You will be directed to the Integrations overview page. 
      5. After successfully setting up the shop integration, the relevant details will be displayed on this page:
        • Custom name
        • Shop URL
        • Type
          • Shopify
          • WooCommerce
          • ShipStation
        • Last synchronization status and date 
      6. You can connect ShipStation with Cropster here. 

      Connecting ShipStation with Cropster 


      By following the steps below you can connect your ShipStation account with Cropster:
      1. Complete steps 1-3 written above. 
      2. Click +Add Integration. 
      3. Select ShipStation.
      4. Enter the following details:
        * is indicating mandatory fields.
        Screenshot 2024-10-15 at 13.23.41
        • *Custom name
          💡 It can be customized to help you easily identify the specific store from which imported products and orders originate.
        • *Customer type
          • Wholesale
          • Retail 
        • *Shop URL
        • *API Key
        • *API Secret
        • *Sync start date 
          💡 The Sync start date can be a maximum of 30 days in the past. This cannot be changed after the first synchronization. 
      5. Click Create Integration. 
      6. After successfully creating the Integration, you will be directed to the Integrations details page, where you can review and manage your settings.
      7. Now that your integration is set up, you can proceed to map your Products to ensure seamless synchronization between ShipStation and Cropster.

      Mapping Products from ShipStation

      Before you proceed, please take note of the following important information:

      Unlike Shopify, ShipStation does not support variable Products; instead, each Product variant is treated as an individual Product.

      Each Product is structured to include all relevant variant information.

      1. Click Synchronize on the Integrations overview page. 
        Screenshot 2024-10-10 at 09.52.24
      2. You will be directed to the Map new products and variants page. 
      3. Choose the new products you want to map by checking the corresponding checkboxes next to each item.
      4. Begin typing the *Product name in Cropster into the designated field, or select it from the dropdown menu that appears.
        * is indicating a mandatory field
        Screenshot 2024-10-10 at 10.33.22
      5. Click Next step.
      6. You can proceed by clicking on the Next step button without any further action required.
        Screenshot 2024-10-10 at 10.38.43

      7. On the next screen, you will see the ShipStation product variants that need to be manually mapped. At this point, you will need to enter the required information as specified below:
        * is indicating mandatory fields

        • *Unit
        • *Grind style 
      8. Click Next step. 
      9. Click Save and finish. 
      10. You will be directed to the Products overview page. 

      Setting up an Order in ShipStation


      By following the steps below you can create an order in ShipStation: 

      1. Log in to your ShipStation account. 
      2. Navigate to Orders on the main menu bar. 
      3. Select New Order.
        Screenshot 2024-10-11 at 08.36.09
      4. Enter the following details:
        * is indicating mandatory fields
        • Name*
        • Country*
        • Address*
        • City*
        • State*
        • Postal code*
        • Phone
        • Email
      5. Scroll down to the Order Line Items section. 
      6. Enter the following details:
        • SKU
        • Name
        • Quantity
        • Price
      7. To include additional products in your order, simply click the +Add a Line Item button and continue adding items until your order is complete.
        Screenshot 2024-10-11 at 08.43.10
      8. Click Save Order to finalize. 
        💡 By selecting the dropdown next to Save Order, you can choose to save your current order and immediately create another one, allowing you to stay on the same page without interruption.
      9. You will be directed to the Order details page on ShipStation. 
        Screenshot 2024-10-11 at 08.50.16-1
      10. In this section, you can also customize additional details across various categories:
        • Shipment Details
        • Shipment Items
        • Notes
        • Customer Communication
        • Shipment Activity
        • Configure Shipment
        • Other Shipping Options
      11. Navigate back to the online platform C-sar.
      12. Select Commerce > Orders. 
      13. Click on the Synchronize button. 
      14. Your ShipStation order will appear on the Orders overview page.

      FAQs

      Is it possible to synchronize products at a later time if I missed the initial synchronization?

      If you overlooked synchronizing your Products and need to do so now, don’t worry!
      You can still initiate the synchronization process at any time by following the steps below: 

      1. Click on the cropster.freshdesk.comensupportsolutionsarticles228552-how-to-synchronize-the-rihitSynchronize button on the Integrations overview page. 
      2. You will be directed to the Map new products and variants page. 
      3. Click on the respective checkbox to Include previously ignored or unlinked products. 
        Screenshot 2024-10-10 at 10.52.30
      4. Choose the Products you want to map and proceed by following the mapping steps outlined.

      Congratulations! You have successfully connected your ShipStation account with Cropster!

      Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.