How to upload POS Data

This article will outline the key steps and essential criteria to guide you in uploading the accurate POS Data for Cropster Cafe.



What does POS stand for?


POS stands for Point of Sale, which refers to the location and system where a retail transaction is completed.

It represents the key moment in the sales process when customers finalize their purchases by making payments for the items or services they have chosen.

Finding the POS Data information


You can access the POS Data in your reports, which may vary based on the specific system you are utilizing:

The information provided here is sourced directly from the Helpdesk resources for each specific product.

Why is it important to have accurate POS Data?

  • It enables you to analyze your actual real-time sales data effectively.
  • It enables you to monitor sales patterns and gain insights into customer preferences.
  • With trustworthy data, you can make well-informed decisions about optimizing your inventory and setting pricing strategies.
  • It improves operational efficiency and contributes to enhanced overall business performance.
  • It is essential for strategic planning and sustainable growth. 

To effectively use the Inventory Insights feature, it is essential to upload at least one .csv file containing your POS Data. 

We also encourage you to review the recommended workflow for entering data to ensure a smooth and efficient process.

After familiarizing yourself with the recommended workflow, proceed to the guidelines for uploading your POS Data.


The POS Data overview page 

Guidelines for uploading POS Data


In this section, we provide essential information and key considerations to keep in mind before you begin uploading your POS Data:

  • To ensure accurate reading and provide you with the best insights, please structure your .csv file according to the specified format: 
    Screenshot 2025-03-20 at 09.47.24
  • You don't need to delete any additional columns; however, ensure that the first four columns align precisely with those illustrated in the screenshot above:
    • Date
    • SKU
    • Name
    • Quantity
  • You do not need to remove SKUs that are not related to the Cafe; our system will only process the relevant ones.
  • You may use a semicolon (;), comma (,), or dash (-) as separators for your data.

  • The .csv file size should not exceed 3 MB.
  • All files must be submitted in English

The main steps of uploading POS Data


By following the steps below, you can easily upload your POS Data

  1. Log in to the online platform C-sar.
  2. Navigate to Cafe on the main menu bar. You will be directed to the Operations overview page.
  3. Scroll down to the Inventory Insights tab.
    Screenshot 2025-03-20 at 09.55.53
  4. Select the POS Data tab
    Screenshot 2025-03-25 at 14.48.00
  5. Choose the file from your device that you wish to upload by clicking on the Click to select file option. 
  6. Click on the selected file, and it will be displayed for your review.
  7. Select the Upload button to complete the process.
  8. The uploaded file will be displayed in the POS Data overview section for your reference.

If you are encountering challenges with the POS Data upload process, please refer to the following Helpdesk article for helpful troubleshooting tips.


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Congratulations! You are now ready to upload your POS Data.

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com