The Phidget driver can be installed either directly from the Phidget website or you can install it for macOS or Windows operating systems from the provided installation links below.

Installing the Phidget driver on macOS
 

Navigate to Finder () > Downloads and open the dmg. file. 

Open the Phidgets.pkg file to launch the installer. Continue with the installation steps as described below:

1. The Phidget22 Installer will open up.
   

   

2. Click Continue.
   

   

3. Click Continue.
   

   

4. Click Continue once you are ready to continue with the installation.
   

   

5. Click Install.
   

   

6. Input your user profile credentials, then click Install.
   

   

• MacOS 10.13+: If your computer is running on MacOS (10.13.X and higher), and you are installing the Phidget driver for the first time, MacOS requires you to explicitly allow the Phidget driver's installation. Follow the steps provided by the Phidget 22 Installer (highlighted below), then close it.
  

  

7. When the installation is complete, disconnect your data bridge from the computer and reconnect it.

Installing the Phidget driver on Windows 
 

Navigate to This PC > Downloads and open the .exe file.
 

Continue with the installation steps as described below:

1. The Phidget22 Libraries Setup Wizard will open up. Click Next.
   

   

2. Check the I Agree checkbox once you are ready to continue with the installation.
   

   

3. Choose the location where you want to install the RI and click Next.
   

   

4. Click Next to run the installation.
   

   

5. Close the Phidget22 Setup Wizard.
   

   

6. Once the installation is complete, the Phidget control panel will be launched. 
7. Close the Phidget control panel.
8. Disconnect your data bridge from the computer and reconnect it.

Troubleshooting

Roasting Intelligence displays “No source connected”
 

Please verify the following:

• Is the Cropster Connector connected to the computer?
• (MacOS 10.13+) Has the Phidgets driver been enabled in the Mac's Security & Privacy settings?
• (MacOS 10.15+) Try installing Phidget Control Panel Standalone. 
• Is the Phidget control panel, or another roast-profiling software, open (e.g., Artisan)?

Roasting Intelligence cannot connect to your Phidget if another program is already using it. 
To fix this:

1. Close the Phidget Control Panel and any other roasting software.
2. Restart Roasting Intelligence.