Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Cropster Support
English (US)
US English (US)
DE German
  • Home
  • Commerce
  • Product Management

How to unlink Products

Written by Nikolett Takacs

Updated at April 9th, 2026

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Connecting your roast machine
    General information Plug&Play connectors Alternative connection options Sample & Multi-barrel roasters Temperature sensors Drivers
  • Roast
    Getting Started Inventory Management Sample Management Roast Scheduling Roasting Processes Reporting Troubleshooting
  • Roasting Intelligence
    Getting Started Using Roasting Intelligence Roasting Intelligence AI Features Customization and Preferences Troubleshooting
  • Cafe
    Espresso machine connection Getting Started Cafe Operations Cafe Telemetry Cafe Inventory Recipe Management Assets Management Troubleshooting
  • Commerce
    Getting Started Production Planning Order Management Inventory Management Product Management Reporting Troubleshooting
  • Origin
    Getting Started Operations Reporting
  • Quality Control
    Cupping Physical Analysis
  • Sharing & Exporting Cropster Data
  • Account & Administration
    General Account Management General User Management Troubleshooting
+ More

Table of Contents

Overview Instructions

Overview 

This article explains how to unlink Products from an external shop.

Instructions

  1. Log in to the online platform C-sar.
  2. Navigate to Commerce > Products.
  3. Locate the Product you wish to unlink and click Edit.
  4. Navigate to the External Shops Product ID field and click Unlink. 
  5. Click Update product.

If you have further questions, feedback, or concerns, please submit a support ticket directly from support.cropster.com. 

unlink products unlinking products in commerce

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How to synchronize previously ignored/unlinked Products
  • How to unlink Product bundles
  • Mapping Products from Shopify and WooCommerce/Beans
  • How to update the mapping options

Contact

USA: +1 916-550-1682

(MON – FRI 8 AM – 5 PM PST)

Contact Us

  • Download Roast Intelligence
  • Create SLIC QR-Code
  • Scan SLIC QR-Code
  • Connect your Roast Machine
  • Sign up for RMM Beta Program
  • About Us
  • Careers
  • Contact
  • Partners
  • Privacy
  • Legal Notice
  • Terms of Service
  • EU Whistleblowing directive
  • Create a Support Ticket
  • Cropster Helpdesk
  • Cropster System Status
  • Product Updates
Expand