Why is my Green Inventory lot not showing up in Roasting Intelligence (RI)

This article will explain the potential sources of why the Green Inventory lot is not synced to the Roasting Intelligence (RI) and how to resolve it.

• Inventory weight needs to be higher than 0
• Lots are not assigned to the same location as the roast machine
• Lot has not been modified in the last 180 days
• The Sample roaster needs to be marked as Production roaster

Inventory weight needs to be higher than 0 

If the inventory weight of a lot is 0, the lot will not populate in the Roasting Intelligence (RI).

By following the steps below you can change the inventory weight:

1. Log in to the online platform C-sar.
2. Navigate to the Inventory tab. 
3. Click the Customize button top right and move the Include consumed inventory toggle button to the right to make your run out lots appear in the overview. 
   
4. Mark the checkbox(es) next to the lot(s) you would like to roast. 
5. A menu bar at the top appears. Click on Manage and Adjust weight.
   
6. Under New weight enter the amount desired.
   
7. Click Update weight.
8. Go back to RI and click the Synchronize button to make the lot appear. 

Lots are not assigned to the same location as the roast machine

By following the steps below you can find the location of the green lots:

1. Log in to the online platform. C-sar.
2. Navigate to the Inventory tab.
3. Select the desired lot.
4. Under General Information you will the location of the lot.
   
5. To change the location you will click Manage and select Warehouse Distribution.
   
   
6.  You will now enter in the quantity you wish to move to the desired location and click Update.

Lots not modified in more than 180 days

By following the steps below you can modify the lots: 

1. Log in to the online platform C-sar  
2. Navigate to the Inventory tab.
3. You will be directed to the Inventory overview page.
4. Select the lot you want to make available for the Roasting Intelligence (RI).
5. Click the Edit button on the top right side of the page.
6. In the lot editor, click Update lot at the bottom of the page. 

💡 Once the lot has been edited it will be available in Roasting Intelligence (RI).

The Sample roaster needs to be marked as Production roaster

By following the steps below you can mark your Sample roaster as Production roaster:

1. Log in to the online platform C-sar.
2. Navigate to Settings on the main menu bar.
3. Select Machines. 
4. Select your roast machine and click on Edit.
   
5. Navigate to the Usage section and select Production. 
   
6. Click on Update machine. 

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Related content

• Managing Green Inventory
• Managing Locations
• Managing Samples
• What is an ID-tag

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Congratulations! You learned the potential sources of why the Green Inventory lot is not synced to the Roasting Intelligence (RI) and how to resolve this. 

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.