Using the Telemetry Insights for connected Espresso Machines

This article will introduce the Telemetry Insights for connected espresso machines, and also detail its features and functionalities.




What is Cafe Telemetry?


Telemetry in Cropster Cafe refers to capturing and analyzing real-time data from your espresso machine, which is then presented in a clear and understandable format.

Screenshot 2025-02-11 at 10.52.10

What are the Telemetry Insights?


Telemetry Insights provides a comprehensive overview page that delivers essential information about each connected espresso machine.

Screenshot 2025-02-11 at 10.53.16

It combines a granular view of production, brew success, and grouphead usage (and flushes) on one machine.

Combined with Cafe Radar, the Telemetry Insights allow for a complete understanding of where and when issues arise. 

📚 Learn more about how to use Cafe Radar in Cropster Cafe. 

Connected Espresso Machine Details


Telemetry Insights show an overview of all connected espresso machines and the following information about them: 

  • Current connection status (online/offline)
  • General details 
    • Location
    • Type 
    • Brand 
    • Model 
    • Groupheads 
    • Serial number
    • Connected via BrewBeacon connected/ La Marzocco connected
    • Station
  • Currently linked recipes per grouphead, including a Go to dial-in link allowing further dialing in.
  • Go to Task Report: takes the user to the Task Report, filtered for this equipment.
  • Manage connection: takes the user to the Equipment details page where all you can dis- and reconnect the machine if needed, and further recipes can be (re)linked. 

📚 Learn how to dial in and also how to use the Task Report

Date Range Selection


The date range filters the results for the rest of the page based on individual date range preferences.

Please note that a larger time frame selected can lead to increased loading times.


Time aggregates 


The selected timeframe governs the time aggregates used for the graphs over time:

  • Up to a day: aggregate by hour
  • Up to a month: aggregate by days
  • Up to 2 months: aggregate by weeks
  • Up to a year: aggregate by months
  • More than a year: aggregate by years

KPI cards

Telemetry Insights include the following KPI cards, for your selected time frame:

  • Brews in/out of range (%)
  • Total brew distribution across groupheads (%)
  • Total brews (and soon also total flushes)

The Daily Brew Times scatter plot


The Daily Brew Times scatter plot helps to show that brews are brought back in range whenever they trend out of range by showing the brew duration throughout the day –either across all recipes or per linked recipe, the recipe can be selected from the dropdown menu.

The time of the brews as shown on the scatter plot is adjusted to the user's profile timezone.


The x-axis of the scatter plot shows the hours of the day, and the y-axis shows the brew duration. The data includes starts on the last day of the selected timeframe and the user can scroll through each day by using the arrows ()at the bottom of the scatter plot.
Screenshot 2025-02-04 at 14.41.39

  • Any brews marked green are in range for brew time.
  • Any brews marked in red are out of range for brew time. 
  • Any brews marked in orange are not evaluated.

The range is calculated and shown if 1 recipe is selected and is marked as a grey band. The evaluation of brews in/out of range on the scatterplot is based on the time parameter only.

 

Brew success and production over time


The Brew success and production over time graph shows the number of brews in and out of range per total production over time, giving users an insight into which time aggregates (eg. days, weeks, etc.) are performing better/worse than others, in terms of production and brew success.

The x-axis on the graph indicates the time aggregate, and the y-axis indicates the number of brews.

Screenshot 2025-02-04 at 14.42.51

Grouphead usage over time


This graph indicates the distribution of grouphead usage per time aggregate. Every grouphead is marked with a different color, and production per grouphead is indicated in percentages.

The x-axis indicates the time aggregate, and the y-axis indicates the percentages of grouphead usage. 

Screenshot 2025-02-04 at 14.44.45

Brews and flushes over time 


This bar chart shows the user the number of brews and flushes performed on all Groupheads over time.

The green bar indicates a brew, and the blue bar indicates a flush. This way users can gain an insight into whether flushes are being performed relative to brews and whether there is excessive or too little flushing.

Screenshot 2025-02-04 at 14.45.20

Grouphead table


The grouphead table summarises, the selected timeframe:

  • Average brew pulses
  • Average brew time

  • Total brews and the percentage of brews on this grouphead to the total on the machine

  • Brews in range, in absolute number and percentage of in range to total (per grouphead)

It provides the numerical value as well as the percentage value. 

Screenshot 2025-02-04 at 14.45.50



Related content


Congratulations! You have successfully learned how to use the Telemetry Insights for connected espresso machines. 

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com