Order Management
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      How to archive Orders

      This article will introduce the different Order Fulfillment statuses and also provides a detailed guide on archiving Orders based on their respective statuses.


      To prevent the unintentional deletion of your Orders, you have the option to archive them instead.

      The process of archiving Orders differs based on their current statuses.

      By following the steps below, you can easily archive Orders with the following statuses:

      • Open
      • Scheduled
      • Roasted
      • Completed
      • Shipped

      Archiving open Orders

      By following the steps below, you can easily archive open Orders: 

      1. Log in to the online platform C-sar. 
      2. Navigate to Commerce on the main menu bar. Select Orders. You will be directed to the Orders overview page.  
      3. You can filter your Orders by clicking on the FilterIcon (1)-png Filter icon on the top right side of the page.
      4. Search for the OR tag of the Order(s) you wish to archive. 
      5. Click on the ArchiveIcon (1)-png Archive button on the right side of the page. 
      6. Reload the page.
      7. The archived Order(s) will not be displayed on the Orders overview page anymore. 

      Archiving Scheduled, Roasted, Completed,  Shipped Orders, and Orders in progress

      By following the steps below, you can easily archive Scheduled, Roasted, Completed,  Shipped Orders, and Orders in progress:

      1. Log in to the online platform C-sar. 
      2. Navigate to Commerce on the main menu bar and select Orders. You will be directed to the Orders overview page.  
      3. By clicking on the FilterIcon (1)-png Filter icon on the top right side of the page you can choose the specific statuses of the orders that you would like to archive.
      4. Click on the  OR tag. You will be directed to the Order details page. 
      5. Navigate to the General Details > Order Fulfillment section to see the OF tag. 
        Screenshot 2024-07-26 at 09.03.43
      6. Navigate to Commerce > Order fulfillment on the main menu bar. 
      7. Search for the OF tag associated with the chosen Order.
      8. Click on the  ArchiveIcon (1)-png Archive button. 
        Screenshot 2024-07-26 at 09.12.51
      9. This action will restore the Order to an 'Open' status.
      10. Click on the ArchiveIcon (1)-png Archive button on the right side of the page. 
      11. Reload the page.
      12. The archived Order(s) will not be displayed on the Orders overview page anymore. 

      FAQs

      Is it possible to view my archived Orders at a later time?


      Yes, you can view your archived Orders by following the steps below: 

      1. Click on the FilterIcon (1)-png Filter icon on the top right side of the Orders overview page.
      2. The Filters window will pop up. 
      3. Toggle the button to the right at Include archived orders.
        Screenshot 2024-07-26 at 09.21.30

      Is it possible to restore my archived Orders?


      Yes, it is by following the steps below:

        1. Click on the FilterIcon (1)-png Filter icon on the top right side of the Orders overview page.
          Screenshot 2025-04-28 at 16.39.25
        1. Toggle the button to the right at Include archived orders.
          Screenshot 2025-04-28 at 16.38.18
        2. Click on the UnarchiveIcon-png Unarchive button on the right side of the page at the OR tag of your archived Order.
          Screenshot 2024-11-05 at 10.53.37

      Related content

      Congratulations! You are now ready to archive your Orders. 

      Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.