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      Prisma - (via USB) - Roasting Intelligence (RI) Setup (beta)

      In this article, you will learn how to connect a Prisma roast machine via USB, to Cropster's Roasting Intelligence.

      If you haven't been invited to participate in the beta program for this integration, but you are interested in participating and testing the feature, please sign up here.

      Beta means that the features are being tested with a select group of users to help us identify minor flaws under everyday conditions that we cannot reproduce internally. Therefore, it will be necessary that you share feedback with us and let us know whenever you come across some unexpected behavior.

      Specifications

      Requirements

      Note: On recent MacOS devices, the driver may be already pre-installed with your operating system.

      Supported measurements

      • Bean temperature
      • Exhaust temperature

      Roasting Intelligence (RI) Setup

      Installing the Roasting Intelligence (RI) software

      USB is an optional feature which was not available on roasters manufactured before October 2022

      1. Download the Roasting Intelligence from https://download.cropster.com/.
      2. The Cropster installer leads you through all the installation steps.
      3. Open the RI by double-clicking the Cropster icon on the desktop
      4. Enter your username and password.
        The username is the email address your Cropster invitation has been sent to, and use the password you've generated when accepting the invitation.
      5. Check the Remember credentials box if you want to be able to run the RI offline.
      6. Click the Login button.
         

      Establishing a connection to the machine

      1. Go to Account > Preferences > Machine tab.

      2. Select the Roast machine you would like to connect from the drop-down menu (e.g. Coffee Bob).

      3. Select Generic Modbus over serial port from the drop-down for all measurements.

      4. Click on the gear () icon to open the more settings

      5. Copy the settings as shown in the screenshot below, and select the Serial port, and Temperature unit:
        • Serial port:
          Windows: choose the COMx option that refers to the connection of the machine.
          Mac: choose the USBx option that refers to the connection of the machine.
        • Temperature unit: Celsius will be the only unit available.
      6. Leave the empty fields as they are, then click OK.
      7. Click Save to confirm the changes. The RI requires a restart to apply the settings.

      image-20220826-075612

      If you have selected a serial port from RI, and you receive Sources connected from the bottom-right corner of the roasting application, but you can't see live temperature readouts, you may not have selected the serial port referring to the roast machine's connection.

      Learn how to customize your RI user preferences. 

      Troubleshooting

      If the RI indicates No source connected and/or you cannot see any measurements, please check the following: 

      • Is the roast machine connected to the computer? 
      • Have you downloaded the driver for the USB serial converter?
      • Is the correct serial port within the RI selected?
      • On MacOS: try installing the beta VCP driver. MacOS X10.15 to MacOS 11 (this is a Beta driver release and the installer should be run from the /Applications folder on your machine)

      For further assistance, please create a support ticket by clicking the Support button in the left lower corner of the app. A Cropster support rep will get in touch with you.

      Congratulations! You have successfully set up the Cropster Roasting Intelligence!

      Check out our Getting started video and enjoy tracking your first roasts! 

      More manuals and videos can be found on help.cropster.com.