Drivers
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      2. Connecting your roast machine
      3. Drivers

      How to install the Phidget driver

      The Phidget driver (or Phidget Control Panel) is required in order to establish a connection to your roast machine by the help of a Cropster Connector (i.e. Phidget 1048, or Phidget 1046), any other Phidgets devices (e.g. VINT Hub).

      Phidget driver installation

      The Phidget driver can be installed directly from the Phidgets website. You can also install it for Windows or Mac operating systems from the provided installation links further below.

      Windows

      Install the Phidget driver from:

      Go to This PC > Downloads and open the .exe file.

      Alternatively, you can open the installation file directly from your browser's downloads. 

      Continue with the installation steps as described below:

      1. The Phidget22 Libraries Setup Wizard will open up. Click Next.
      2. Check the I Agree checkbox once you are ready to continue with the installation.
      3. Choose the location where you want to install the RI and click Next.
      4. Click Next to run the installation.
      5. Close the Phidget22 Setup Wizard.
      6. Once the installation is complete, the Phidget control panel will be launched. Close the Phidget control panel.
      7. Disconnect your data bridge from the computer and reconnect it.

      Mac

      Install the Phidget driver from: Installer download for Mac OS X 10.11+

      Go to Finder () > Downloads and open the dmg. file. 

      Alternatively, you can open it directly from your browser's downloads.

      Open the Phidgets.pkg file  () to launch the installer. Continue with the installation steps as described below:

      1. The Phidget22 Installer will open up.
      2. Click Continue.
      3. Click Continue.
      4. Click Continue once you are ready to continue with the installation.
      5. Click Install.
      6. Input your user profile credentials, then click Install.
        • MacOS 10.13+: If your computer is running on MacOS (10.13.X and higher), and you are installing the Phidget driver for the first time, the MacOS requires you to explicitly allow the Phidget driver's installation. Follow the steps provided by the Phidget 22 Installer (highlighted below), then Close it.
      7. When the installation is complete, disconnect your data bridge from the computer and reconnect it.

      Troubleshooting

      RI displays "No Sources connected"

      • Is the Cropster Connector connected to the computer?
      • (MacOS 10.13+) Has the Phidgets driver been enabled in the Mac's Security & Privacy settings?
      • (MacOS 10.15+) Try installing Phidget Control Panel Standalone. 
      • Is the Phidget control panel, or another roast-profiling software open (e.g. Artisan)?

      The RI cannot access the Phidget when other applications are already accessing it. Close the Phidget control panel, and/or any other roast-profiling software. Please then close and reopen the RI.

      No temperatures on the RI

      Multi Barrel setup

      • The application doesn't display temperatures when started with the multi barrel script, but does when the RI is started normally.

      Learn how to troubleshoot Multi Barrel setup doesn't display temperatures.

      If any questions during setup appear, please contact Cropster support by using the Support button you will find in the lower left corner of the RI screen or by messaging us from support.cropster.com.

      Congratulations! You have successfully installed the Phidget driver!

      Check out our Getting started video and enjoy tracking your first roasts! 

      More manuals and videos can be found on help.cropster.com