1. Helpdesk : Cropster
  2. Using Cropster
  3. Order & Production Management (Commerce)

How to filter Orders

This article explains how to filter Orders, also how to view archived Orders.

Filtering Orders is available for the following products:
  • Commerce

The Orders overview page 

By following the steps below you can navigate to the Orders overview page:

  1. Log into the online platform C-sar.
  2. Navigate to Commerce on the main menu bar.
  3. Select Orders. You will be directed to the Orders overview page:
    Screenshot 2024-04-10 at 10.16.48
  4. The following details are displayed:
    • ID-tag
    • Status
    • Order fulfillment
    • External reference
    • Order date
    • Items ordered
    • Shops
    • Customer type

Using filters 

From the Orders overview page you can filter for orders relevant to you by clicking on the FilterIcon@2x Filter icon.

The following window will pop up:
Screenshot 2024-04-11 at 10.53.09 

  1. You can filter for ID-tags by clicking on the respective field and type in the OR number.
  2. By clicking on the dropdown at Status, a list will pop up:
    💡 To choose multiple statuses at once, simply check the checkboxes next to the statuses you want to select.
    Screenshot 2024-04-11 at 11.47.24
  3. By toggling the button to the right side you can also include your archived Orders
  4. The number in the bottom left corner indicates the total number of results using the selected filters.
  5. Click on Apply filters to submit. 
  6. By clicking on Reset filters you can remove all the filters at once. 

Viewing archived Orders 

To avoid accidentally deleting your Orders, you have the option to archive them instead.
You can only archive Orders with the status 'Open'.
📚 Learn more about how to archive your Orders

By following the steps below you can view archived Orders:
  1. Complete steps 1-3 written above
  2. Click on the FilterIcon (1)-png Filter icon on the top right side of the Orders overview page.
  3. Toggle the button at Include your archived orders.  
  4. Click on Apply filters to submit. 
  5. Your archived Orders will be displayed on the Orders overview page again. 

Related content

Congratulations! You are now ready to filter your Orders and also to view your archived Orders. 

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.