Order and Production Management (Commerce)
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      1. Helpdesk : Cropster
      2. Troubleshooting
      3. Order and Production Management (Commerce)

      Unable to delete a Product bundle variant

      The issue: 

      You are unable to delete the variant after you create a Product bundle. 

      We recommend you to check if the Product bundle variant you would like to delete is no longer in use and that there are no pending orders, packaging plans or order fulfillments.
      A deleted variant is not recoverable.


      The solution: 

      By following these steps you can learn how to delete a Product bundle variant:

      1. Log into the online platform C-sar.
      2. Navigate to Commerce on the main menu bar. 
      3. Select Products.
      4. You will be directed to the Product overview page. 
      5. Select Product bundles.
      6. Select the Product bundle with the variant you wish to edit.
      7. You will be directed to the Product bundle details page. 
      8. Navigate to the Variants section and click on ArchiveIcon (1)-png Archive at the variant you wish to delete.
        💡 You cannot archive a product variant if it is part of an open order or packaging plan.
        Screenshot 2024-03-13 at 12.16.50
      9. A message will pop up:
        Screenshot 2024-03-13 at 12.17.57
      10. Click on Archive.
      11. The DeleteIcon@2x (1) Delete icon will appear.
        Screenshot 2024-03-13 at 12.19.19
      12. By clicking on the DeleteIcon@2x (1) Delete icon, you can delete the selected Product bundle variant. 
        💡 You can also recreate the variant. You may use the same SKU as the deleted variant. 

      Related content

      Congratulations! You are now ready to delete a Product bundle variant. 

      Your opinion matters. If you have further questions, feedback or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.