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      2. Online Platform (C-sar)
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      How to reset my password

      The following article describes how to reset and change your password. 

      Hint: To choose a secure password, use a combination of uppercase and lowercase letters, symbols and numbers.

      Resetting the password

      If you have forgotten your password, follow the steps below to reset your password:

      1. Go to https://c-sar.cropster.com/app/forgot-password
      2. Enter your E-mail and click the Send link button.
      3. A link to change your password will be sent to your email address.
        Note: If you cannot find the message, please search your inbox for a message called "Cropster Change Password Request".
      4. Open the email "Cropster Change Password Request", then click the Change my password button.
      5. From the Reset password page, please enter your new password under the New Password and Re-enter password fields.
      6. Click the Change password button to effectively change your password.

      Note: If you cannot access your account after following the procedure above, or you cannot reset your password, send us a message via support.cropster.com or email us at hello@cropster.com.

      Changing the password (from C-sar)

      1. Log in to the online platform C-sar. 
      2. Go to the My Account-page by clicking <username> > My Account in the upper right corner.
      3. Scroll down and enter your Current password and New password in the textfield. 
      4. Click Update password to save your changes.