User Management
      Back to home
      1. Helpdesk : Cropster
      2. Account & Administration
      3. User Management

      How to add and remove Roast technicians

      This article explains how to add and remove Roast technicians.

       

      You need to have the Group Administrator's permission to perform the steps outlined in this article. 
      💡 To better control your production, mark your roasts with the roast technician in charge.

      Adding roast technicians


      You can add additional Roast technicians  (i.e. roasters to your Cropster account).
      They will then appear in your RI's starting screen for selection.

      By following the steps below you can add Roast technicians:

      1. Log in to the online platform C-sar. 

      2. Navigate to the Gear icon on the top right side of the page.

      3. Select Roast technicians. 

      4. Scroll down to the bottom of the page and click +Add.

      5. Enter the name of the new team member and click Add to submit.
        Screenshot 2023-10-18 at 11.05.24

      6. Open the Roasting Intelligence (RI).

      7. Synchronize the RI to make the new roast technician appear. 
        Screenshot 2024-05-13 at 10.51.29

      8. When roasting choose the roast technician in charge within the Roasting Intelligence (RI).

      If you have no Roast technicians registered in your account, any roasts performed will default to the username that was used to log in to the Roasting Intelligence (RI). 

       

      The list of names that appear for the Roast Technician in RI only lists the names that have been previously added via the online platform C-sar. You can capture the names you'd like and these names do not have their login credentials. It is simply the list of names of Roast technicians added via the online platform C-sar.

       

      Removing Roast technicians

      By following the steps below you can remove Roast technicians: 

      1. Complete the steps 1-3 written above.
      2. Click on the Delete icon next to the roast technician you want to remove.
      3. A message will pop up to ask you to confirm your intention.  
        Screenshot 2023-10-18 at 11.14.04
      4. Confirm it by clicking on Delete and the selected Roast technician will be removed.

      Congratulations! You are now ready to add and remove Roast technicians.

      Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.