How do I disconnect my shop integration from Cropster?

This article will show you how to disconnect your shop integration from the online platform C-sar.

• What does it mean to disconnect my shop?
• How do I disconnect my shop integration?

What does it mean to disconnect my shop?

After completing the procedure to disconnect your shop integration the following applies: 

• Open orders will be archived.

• Your products will be deactivated and the shop integration's Product tab* will disappear.
  💡 The products cannot be reactivated.
  

• Archived orders can still be reviewed, but your products no longer have an available External reference link to your shop integration.

• Deactivated products from deleted integrations will not show up under the Products drop-down menu in the creation of new orders.

How do I disconnect my shop integration?

If you want to disconnect your shop integration from Cropster, please follow the steps outlined below:

1. Log into the online platform C-sar. 
2. Navigate to Commerce on the main menu bar and select Orders > Order Settings. 
3. From the left-hand side, click on the name of your shop integration (e.g. WooCommerce).
4. Click on the Request shop blocking and disconnection button.
   
5. From the pop-up window, Select a reason to proceed from the drop-down menu.
6. Confirm your shop's disconnection by clicking the Request blocking and disconnection button. 📝 The request might take a few working days and will be processed upon confirmation.
   
7. Once you have submitted the disconnection request, a Cropster representative will be in touch soon to confirm your request.