How do I disconnect my shop integration from Cropster?

In this article you will learn how to disconnect your shop integration from C-sar.

What does it mean to disconnect my shop?

After completing the procedure to disconnect your shop integration the following applies: 

• Open orders will be archived.

• Your products will be deactivated and the the shop integration's Product tab* will disappear (products cannot be reactivated).

• Archived orders can still be reviewed, but your products no longer have an available External reference link to your shop integration.

• Deactivated products from deleted integrations will not show up under the Products drop-down menu in the creation of new orders.

How do I disconnect my shop integration?

If you want to disconnect your shop integration from Cropster, please follow the steps outlined below:

1. From C-sar, go to Orders > Order settings.
2. From the left-hand side, click on the name of your shop integration (e.g. WooCommerce).
3. Click on the Request shop blocking and disconnection button.
   
4. From the pop-up window, Select a reason to proceed from the drop-down menu.
5. Confirm your shop's disconnection by clicking the Request blocking and disconnection button. The request might take a few working days and will be processed upon confirmation.
   
6. Once you have submitted the disconnection request, a Cropster representative will be in touch soon to confirm your request.