- Helpdesk : Cropster
- Troubleshooting
- Roast machine connections
Why can I only see the Bean temperature and Gas value in the RI (Probat)
Your Probat roast machine has been successfully set up. Now you only can see the Bean temperature and the Gas value but there is no Exhaust, Airflow and Drum speed and Drum pressure, although you see these values on the roaster's display.
Your Probat firmware is most likely not the latest version. Probat firmware version 4.0 and older are only providing Bean temperature and Gas.
To upgrade the Probat firmware, please get in touch with support.shop@probat.com and request an offer for an update. Please provide the Probat support with the job number of your roaster, so your machine can be identified quickly.
You find the job number on the roaster's label:
