How to delete the Roasting Intelligence (RI) app cache

Overview

Cache issues can manifest in a broad array of (relatively minor) issues in Cropster Roasting Intelligence (RI), like items not updating as expected and Profiles not switching correctly.

Whenever the root cause is not clear and does not stem from a poor configuration, especially if the issue occurred without any obvious changes being made, it is worth looking at the cache in the logs first and clearing the Roasting Intelligence cache.

Procedure

1. Navigate to the CropsterRoastingIntelligence folder > default > cache
   
   • Default path - Windows:

     C:\Users\[username]\CropsterRoastingIntelligence\default\cache

   • Default path - MacOS:

     /Users/[username]/CropsterRoastingIntelligence/default/cache

   • Default path - Linux:

     /home/[username]/CropsterRoastingIntelligence/default/cache

2. Delete the file named cache.json (this is usually the only file in the folder).
3. Restart Roasting Intelligence (RI).
4. Verify whether the issue has been resolved..

Congratulations! You are now ready to delete the Roasting Intelligence (RI) app cache.

Your opinion matters. If you have further questions, feedback, or concerns, please feel free to reach out by submitting a support ticket directly from support.cropster.com.