Use of Ronin to manage your Cropster billing

This manual introduces our payment system and its key features which simplify the invoicing and payment process. It covers: 

URGENT: Please be aware that Ronin information should only be shared with those clients who are not able to manage their billing through C-sar billing.  This is a very small number of our customers and currently includes anyone paying by ACH/Direct Sepa in Ronin or our Ronin Brazil customers.  Please verify before sharing.  Otherwise, customers should be managing their invoices and billing profile in C-sar.

What is Ronin? 

Ronin is Cropster's invoicing and payment system, where all invoices are issued and managed. It also has the ability to process online payments via credit card and bank accounts. 

Depending on the region, there are two platforms. While the system itself is called Ronin, its URL is still from Cropster:

The Cropster online platform (c-sar.cropster.com) and Ronin (pay.cropster.com) are two separate systems. Each manages its own separate login information like username and password.

Welcome to Ronin

To start with Ronin, you will first need to sign in to the system. You will receive an invitation in your email inbox, titled Welcome to Cropster. If you cannot find the Ronin invite message in your inbox, please check your spam folder.

Please click the link in the email and use your Email-address and the password to initially log in to Ronin.

Initial sign in

When initially logging in to the payment platform, you will be lead to the following page, where you have to change the password. Enter a new password twice and click the Set Password button to proceed. 

Once signed in, you will have full access to your Cropster invoicing and payment account with various features and actions: 

Online access to invoices

Once logged in, you will be brought to your homepage. Under Recent invoices you will see an overview of all your invoices.

New invoice notification

Once a new invoice is issued, you will receive a notification via email (please check your spam folder). If you would like to have the invoice attached as a PDF, please contact accounting@cropster.com.

Editing contact details

Your contact information and password can be easily adjusted. Simply click on the name and then Edit details or Change password.

Online payment

You can pay your open invoices online directly using a credit card or setup a collection order directly from your bank account (SEPA/ACH). 

The easiest way to set up the payment profile is via an open invoice.

  1. Go to your open invoice.
  2. Click Pay Invoice Online in the upper-right corner.
  3. Select New Credit Card to set up a credit card payment or New Bank Account to set up a collection order.
  4. Enter your payment information. 
  5. Submit your changes.  
  6. The payment profile will be saved and can be accessed and edited via the menu item Payment Profile

Credit card 

Once you pay an invoice via credit card, the credit card details will be saved and will be used to pay further invoices.

Collection order (SEPA/ACH)

Once you have issued a collection order, Cropster will automatically deduct the payment from your bank account the same day a new invoice is issued. This can be changed anytime via the Payment Profile section. Please be aware that Cropster has to check the collection first, also please check your bank account if the collection succeeded.

Still have questions?

If you need any help or have any questions about this, please do not hesitate to contact us at accounting@cropster.com. Thanks!