Helpdesk : Cropster

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Helpdesk : Cropster

Online Platform (C-sar)

Online Platform (C-sar)

Reports

Using the Quality compare report

Using the Inventory Report

Using the Roast Goal report

Using the Production Report

Samples

How to use the Sensorial history

How to transfer a sample to the production inventory

Sharing lot information using SLIC (for coffee traders)

How to import sample information to Cropster using SLIC

Managing Samples

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Roasts

Managing Profiles

How to archive a profile

How to create a post-roast blend

How to create a pre-roast blend

Setting a Reference Curve

Using Roast Goals

How to schedule a post-roast blend

How to create a roast online (Roast Designer)

How to access the history of references (restoring a past reference/ removing a reference)

Why can't I set a reference curve

Setting up a Roast schedule (for single origins and pre-roast blends)

How to roast without a profile

How to edit a completed roast

Managing Profile groups

Green lot is unavailable when editing the lot used on a completed roast

Bulk-archiving unused profiles

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Quality

How to export sensorial/cupping session data

Using Sensorial sessions

Creating a Sensorial session

How to exclude a cupper's score from a session

Using Physical Analysis

Using the Quality module

Setting up the Lab

Setting up a double-blind cupping session

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Account

How to add/remove a machine

How to add/remove roast technicians

How to upgrade/view my current subscription plan

How to reset my password

How to change my account preferences

How to assign billing permissions

How to cancel/pause my subscription

How to update the billing information in Cropster

How to add and remove users (user permissions)

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Orders

Setting up the Orders module

How to use product bundles

The Orders module integration

Managing orders (advanced order management)

General

How to export Cropster data to share lot/roast data with others

First steps with Cropster - Manual list

How to unsubscribe from Daily Roast Update emails

Managing Locations

How to change the email address of a user

What is an ID-tag

What are Cropster's options to export data

Using Projects

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Green Inventory

How to manage consumed lots

How to access my consumed green inventory

Managing Green inventory