Cancel subscription
We would hate to see you go!
If you are certain you want to cancel your Cropster subscription, please log in to the online platform C-sar.
- Click Gear symbol > Account in the upper right corner.
- Go to Billing Information in the sidebar.
- Click Request Cancellation.
- Please enter your reason for the cancellation and click Request account cancellation.
Note: The request may take a few days to process. Please note that all your data (e.g. roasts, users, etc.) will be permanently deleted upon cancellation.
Pause subscription
If you want to pause your subscription for a few weeks, follow the steps below:
- Log in to the online platform C-sar.
- Click Gear symbol > Account in the upper right corner.
- Go to Billing Information in the sidebar.
- Click Request Cancellation.
- Choose I would like to pause my account and return later from the drop-down menu.
- Click Request account cancellation.
- Your account manager will get in touch with you.
